What Are The 7 Essential Questions You Need To Ask When Choosing A Janitorial Services Company?
Selecting the right janitorial services company is a critical decision for tour company. You’re not just choosing a vendor; you’re deciding on the partner that will work with you and for you to ensure your business or facility stays clean, and sanitary. With so many options to choose from, the choice might seem a bit overwhelming at first. To simplify things, MasterCorp has developed 7 Key Questions you should ask yourself before making a commitment to a provider.
- What Are My Janitorial Needs?
Before you begin your search for a janitorial company, it’s crucial to assess your specific cleaning requirements. Consider factors such as the size of your facility, the type of surfaces that need cleaning, the industries you serve, your clientele, and any specialized cleaning services you may need. Understanding your needs will help you narrow down your options and find a company that can meet your exact cleaning requirements.
MasterCorp is unique in that we not only provide a diverse range of services for multiple industries, but we also take the time to sit down and discuss your needs. If you decide at some point in our contract with you that you need to reduce or add services to your scope of work, that’s okay. We work to suit your needs, no matter how often they change.
- What Is My Budget?
It’s important to spend time assessing your overall budget and allocating the necessary funds for a janitorial company. Remember, you want a service provider who will work with your budget. Keep in mind that the cost of janitorial services can vary depending on factors such as the frequency of cleaning, the size of your facility, and the scope of the work, however all of those things should be customizable to you, if you are looking at quality providers.
Our principal goal when we partner with businesses is to save them money. We work efficiently, within your schedule, and make the most out of your allotted budget to ensure your facility is getting the most bang for your buck.
- Is the Company Licensed and Insured?
Ensure that the janitorial services partner you choose is insured. Adequate licensing and certification show that your partner meets the industry standards necessary to keep your facility clean, and in running order, while insurance protects you and your property in case of accidents or damage during cleaning operations. Request proof of their licenses and insurance policies before deciding.
MasterCorp is a certified professional and can provide proof of our licenses upon request. In addition, we also have our own dedicated Legal, Risk Management and Safety, and Human Resources departments working to ensure our operating procedures and policies are aligned and abiding by federal standards.
- What Experience and Reputation Does the Company Have?
Find out how long your perspective partners have been in business. This will tell you a lot about their loyalty, standards, and values. Make sure that they have the experience needed to service your facility. Also, remember to ask them for reviews, testimonials, and references from past or current clients. A company with a positive track record should be able to provide these without issue.
MasterCorp has had the pleasure of providing quality cleaning and maintenance services for more than 40 years. We have grown from a single person operation to employ more than 5,000 Associates, throughout more than 20 states. We currently boast a portfolio of more than 700 clients and the list keeps growing.
- What Cleaning Products and Equipment Do They Use?
Make sure your provider is using the right equipment and cleaners for the job. A rag and an all-purpose cleaner may cut it at home, but it’s not what your professional service partner should be using. Ensure that they use environmentally friendly and safe cleaning solutions, especially if you have specific requirements or concerns regarding chemical exposure.
At MasterCorp, we only use all-natural cleaning solutions provided to us by our trusted partner Ecolab, whose commitment to limiting the environmental impact of cleaning aligns with our own. We have top-of-the-line equipment for floor care, and special janitorial needs. Furthermore, having locations throughout the country means we are always full staff and can provide supplies at a moment’s notice.
- Do They Provide Customized Cleaning Plans?
One-size-fits-all-solutions don’t work for today’s businesses and buildings. Your property might encompass a variety of different facilities, like offices, warehouses, and common spaces. Inquire whether the janitorial company offers customized cleaning plans tailored to your specific requirements. A company willing to adapt their services to your needs is more likely to deliver a satisfactory cleaning experience.
All of MasterCorp’s service plans are fully customizable. We understand that as your business changes, so do your janitorial needs. We work in alignment with your scope, and adding or subtracting from your contract is as easy as making a phone call.
- What Is Their Communication Like?
Effective communication is essential when working with a janitorial company. Ask about their response times, communication channels, and how they handle any issues or concerns that may arise during the contract period. Good communication ensures a smooth working relationship, as well as trust.
For MasterCorp, communication is key in our operations. We believe in full transparency when it comes to our progress at your property. We can provide real-time data on the day-to-day, as well as Quarterly Business Reviews so you can see the long-term implications of our impact. Finally, we make our leadership available to you 24/7 so you can rest assured that you are getting the support you need.
The MasterCorp Advantage
A well-chosen janitorial services provider is key to maintaining the functionality of your facility and the health of its occupants. No one understands this better than MasterCorp, which is why we provide everyone, whether they’re our client or not, with the knowledge they need to make these important decisions. If you want to learn more, request a proposal, or go to www.MasterCorp.com for more information.