MasterCorp consistently sets the standard for the hospitality services industry.
We value quality, and it shows in our work and in our people.
We stand for honesty and integrity.
We are known for our energy and passion.
We take great pride in the work we do, in our team and in our community.
We are committed to continuous improvement.
We work with a sense of urgency but take time to do it right.
We can be counted on to keep our promises.
We are accountable for our actions. We follow up and follow through.
To be the preferred People solution for the hospitality services industry.
We are as good as our promise, and we promise to:
Caring changes the way we do our jobs, the way we greet guests, the way we treat our co-workers. It’s a better way to be.
Heartfelt passion in our work is the fuel for excellence. It shows in our work, and it shows in our interactions.
Accountability is a vehicle for growth and improvement. We learn from our mistakes when first we recognize them.
We want you to count on us. We will keep our promises, deliver on time, and come through every time you need us.
Every person deserves to be treated respectfully. We will show respect to all guests, to resort staff, and to each other.
We are fully committed to delivering a memorable hospitality experience to every customer regardless of circumstances.
Caring for the Environment
In addition to our own green initiatives, most of our hospitality partners have a programs at their properties for sustaining the environment, and we fully embrace those efforts through our training, supply purchases, and procedures.
Our Green Team is constantly looking for ‘affordable’ cleaning products that will minimize the environmental effect, not only when used at the property, but when the product is manufactured.
Our hospitality staff is taught to use cleaning techniques that provide a healthier work environment and reduce the amount of chemical particles, dust, and pathogens in the air for customers.
MasterCorp is green ready. We provide flexible green-clean solutions that adapt to the budgetary concerns and environmental commitment of each hospitality partner.
Caring for the Community
Putting ‘People First’ includes caring about our local and global communities.
As partners, we support the community causes our hospitality partners sponsor. Through the years, we have formed teams to support walkathons and charity golf tournaments; we have dropped golf balls from a helicopter for charity; we have cleaned rooms for Lied Lodge at the Arbor Day Farm; we have cooked meals for parents at the Ronald McDonald House; and we have participated in the Extreme Village Makeover for Give Kids the World...and more. We care about children; we care about the environment; we care about people.