Accidents happen. From experience, we know that’s true, but it doesn’t mean we should just write off an accident as an inevitable part of work.
Our staff and guests count on us to ensure a safe environment. To mitigate risks, determining the cause should be part of every accident protocol, second only to tending to the injured and securing the site of the accident.
SCAT (Systematic Cause Analysis Technique) is a widely used method for road mapping an incident to its root cause. Accumulated data can be used to prevent future accidents.
MasterCorp has developed MIICA (MasterCorp Injury Illness Cause Analysis), a mobile web-based housekeeping accident investigation program using SCAT methodology. Progressing through a series of ‘why’ questions, the user begins at the occurrence of the incident and systematically works backwards to identify the root causes that can be acted upon to create paths to prevention.
The mobile web-based program is much easier to use than paper forms and produces more pertinent information in a shorter time. Most significantly, MIICA accumulates data from every housekeeping site around the country to identify the causes of repetitive injuries/illnesses and work through a course of action to mitigate accidents by eliminating root causes.