Hotel and Resort Cleaning Services
Your hotel and resort guests are looking for comfort, convenience, and cleanliness. Which is why MasterCorp provides just the right cleaning equipment, supplies, and highly trained staff to exceed your guests’ expectations.
From daily room cleaning needs to deep cleaning services, MasterCorp works with hotel management to enhance your property and provide a five-star experience to your guests.
Our Turnkey Hospitality Services
Hospitality Cleaning Services
Guest Room Cleaning
Daily hotel cleaning services from MasterCorp include all common room cleaning tasks. From linen collection and laundry services to vacuuming, trash and towel services, and departure cleanings, our staff provides top-level resort housekeeping services that property managers and hospitality professionals can count on.
- Trash & towel services
- Daily hotel housekeeping
- Guest deliveries
- Midweek cleaning and deep cleaning services
Explore Resort Housekeeping and Room Cleaning Services from MasterCorp
Common Areas Cleaning
Janitorial Services
MasterCorp’s staff understand the importance of maintaining common areas to the highest standard of cleanliness. Our hospitality cleaning team cares for the full premises in order to ensure that common areas and back-of-house spaces alike are clean and safe for guests and staff.
- Hallways and lobbies
- Grounds and exterior premises
- Decks, lounges, and guest areas
- Back-of-house spaces and staff areas
Laundry
Full-Service Linen & Terry Management
Safe, sanitary laundry services are critical to a hotel or resort guest’s experience. Our team provides hospitality partners with top-to-bottom linen services including pickup, washing and finishing, and drop-off. We develop a custom linen program based on your needs and schedule, ensuring reduced downtime.
- On-site or pickup and delivery services
- High-temperature washing
- Expedited drying
- Sorting, ironing & folding
Preventive Maintenance
Inspection & Repairs Throughout Hotels and Resorts
MasterCorp’s services go beyond basic hospitality cleaning. Our team also handles preventive maintenance, inspections, and repairs of small appliances and critical systems alike. Our highly trained team can help ensure that your hotel and resort rooms are always guest ready.
- HVAC system inspection and repair
- Small appliance repairs
- Fire alarm testing
- Elevator inspections and repair
Floor Care
Hotel and Resort Floor Care and Maintenance
Clean floors not only enhance the appearance of your hotel and resort spaces, they also provide guests and employees with a safer, healthier environment. MasterCorp team members help to immediately clean any spills or soiled areas and offer regular deep cleaning on all flooring surfaces, which help you avoid costly repairs.
- Daily vacuuming, cleaning and spot treatment
- Deep cleaning of carpeted and hard floor surfaces
- Tile and grout cleaning and maintenance
- Hardwood cleaning and care
Partner with MasterCorp for housekeeping services and maintenance that enhances your hotel and resort properties.
We Are More Than Staffing
Training
7 Steps to Clean®
Process
• Training begins on day 1
• Certifications after 2-week on-boarding
once they meet quality and speed goals
Technology
Award-Winning
MasterMind Mobile Software
• Prepare assignments & schedules
• Track room status
• Dispatch support in real-time
Reporting
Weekly Operations Dashboards
for each property
• Turn times
• Departures
• Deep cleans
• Compare quality scores
By outsourcing housekeeping services with MasterCorp, you benefit from our market knowledge, resources, technology, and our ability to leverage a strong market presence to support you. Our goal? Get rooms cleaned and turned on time, so your guests can have the best vacation experience possible.
If you don’t see a plan that meets your needs, we will customize one exclusively for your hotel or resort. Our housekeeping team blends seamlessly into your operations. We fly your flag and become an extension of your team
Sustainability
Sustainability
Partnership
Partnership
• Moving labor
• Training
• Janitorial
• Laundry
• Emergency support
Quality Assurance
Quality Assurance
• Built to match your QA and brand standards audits
• Performed 1-2x per year at every location
Solutions by Industry
We don’t believe in one-size fits all services. We know that every business has its own specific set of cleaning and maintenance needs. Our programs are designed to find the best solutions to deliver the results that are important to you, on time and within budget.
