Housekeeping
Service Solutions
for Hotels & Resorts
Housekeeping
Service Solutions
for Hotels & Resorts
Improve Your Guests’ Experience
We understand that a great first impression is key to guest satisfaction. That’s why our teams will go above and beyond to ensure a clean and welcoming environment that will represent your brand to the highest standards of quality.
Our customized housekeeping services and cleaning solutions are developed to fit your operations, occupancy levels, and brand standards.
Our Turnkey
Hospitality Services
Inside The Room
Housekeeping Services:
- Daily housekeeping
- Trash & towel services
- Guest deliveries
- Mid-week cleaning
- Departure cleans
- Deep cleaning
Common Areas
Janitorial Services:
- Guest gathering areas
- Hallways
- Grounds
- Decks
- Back-of-the-house
- Property premises
Preventive Maintenance
Inspections & Repairs:
- HVAC
- Small appliances
- Fire alarms
- Elevators
- Critical applications
Laundry
Full-Service Linen & Terry Management:
- Linen collection
- Wash, dry, and fold
- Linen delivery
We Are More than Staffing
By outsourcing housekeeping services with MasterCorp, you benefit from our market knowledge, resources, technology, and our ability to leverage a strong market presence to support you. Our goal? Get rooms cleaned and turned on time, so your guests can have the best vacation experience possible.
If you don’t see a plan that meets your needs, we will customize one exclusively for your hotel or resort. Our housekeeping team blends seamlessly into your operations. We fly your flag and become an extension of your team
TRAINING
• Drives quality, timeliness, & consistency
• Training begins on day 1
• Certifications after 2-week onboarding once they meet quality and speed goals.
TECHNOLOGY
• Conduct operations efficiently
• Prepare assignments & schedules
• Track room status
• Dispatch support in real-time
REPORTING
• Track staffing needs
• Turn times
• Departures
• Deep cleans
• Compare quality scores
SUSTAINABILITY
PARTNERSHIP
• Moving labor
• Training
• Janitorial
• Laundry
• Emergency support
QUALITY ASSURANCE
• Built to match your QA and brand standards audits
• Performed 1-2x per year at every location
Check Out Our Latest Blog Articles!
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Elevate Guest Satisfaction with MasterCorp’s Expert Furniture Care
Guest satisfaction is dependent on many different factors, and one of the most underestimated variables is the role furniture plays in creating a positive, memorable experience.
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The Importance of Cleaning High-Traffic Areas
Your business is booming, and no matter what type of facility you’re in, whether it’s office buildings, retail stores, commercial centers, educational facilities, industrial warehouses, or medical centers, chances are you have high-traffic areas that are crucial to your operations running smoothly.
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How Can MasterCorp Improve Guest Satisfaction Through Quality Kitchen Cleaning and Maintenance?
The heart of any hotel or resort room is the kitchen. It’s where guests, their friends, and family gather after a long day of vacationing to share a meal, relax, and make memories.
