House Keeping Services | Woman fixing a bed  | Banner | MasterCorp

Housekeeping
Service Solutions
for Hotels & Resorts

Housekeeping | MasterCorp

Housekeeping
Service Solutions
for Hotels & Resorts

Improve Guest Experience | Handing Guest Towels

Improve Your Guests’ Experience

We understand that a great first impression is key to guest satisfaction. That’s why our teams will go above and beyond to ensure a clean and welcoming environment that will represent your brand to the highest standards of quality.

Our customized housekeeping services and cleaning solutions are developed to fit your operations, occupancy levels, and brand standards.

Housekeeping | Turnkey | Mastercorp

Our Turnkey
Hospitality Services

We Are More than Staffing

By outsourcing housekeeping services with MasterCorp, you benefit from our market knowledge, resources, technology, and our ability to leverage a strong market presence to support you. Our goal? Get rooms cleaned and turned on time, so your guests can have the best vacation experience possible.

If you don’t see a plan that meets your needs, we will customize one exclusively for your hotel or resort. Our housekeeping team blends seamlessly into your operations. We fly your flag and become an extension of your team

Training | More Than Staffing | MasterCorp

TRAINING

7 Steps to Clean® Process

• Drives quality, timeliness, & consistency
• Training begins on day 1
• Certifications after 2-week onboarding once they meet quality and speed goals.
Technology | More Than Staffing | MasterCorp

TECHNOLOGY

Award-Winning MasterMind Mobile Software

• Conduct operations efficiently
• Prepare assignments & schedules
• Track room status
• Dispatch support in real-time
Reporting | More Than Staffing | MasterCorp

REPORTING

Weekly Operations Dashboards for each property

• Track staffing needs
• Turn times
• Departures
• Deep cleans
• Compare quality scores
Sustainability | More Than Staffing | MasterCorp

SUSTAINABILITY

EcoLab partnership for all cleaning products. Their products are developed to provide quality beyond regulation while reducing chemicals of high concern.
Partnership | More Than Staffing | MasterCorp

PARTNERSHIP

• Recruiting campaigns
• Moving labor
• Training
• Janitorial
• Laundry
• Emergency support
QA | More Than Staffing | MasterCorp

QUALITY ASSURANCE

• MasterCorp Service Inspections (MSI)
• Built to match your QA and brand standards audits
• Performed 1-2x per year at every location

Hotels & Resorts

Education

Healthcare Services

Retail

Industrial, Warehouse & Manufacturing

Financial Institution

In my 25-year tenure with Wyndham, I have had the great pleasure of working alongside the MasterCorp Team to accomplish top-tier scores, clean rooms, and satisfied guests.

The partnership with MasterCorp has been instrumental in the success of our resort. It has been and continues to be one of the best experiences and I look forward to that collaboration for many more years.

M. McClain – General Manager, Wyndham Destinations

The leaders at MasterCorp are dedicated to ensuring quality, consistency, and service.

We have a trusting relationship with the leaders and seek to ensure all parties benefit from the partnership. We look forward to continuing to develop the team, foster great relationships, and ensure consistent quality for our owners.

E. Pierre-Louis – General Manager, Wyndham Destinations

Our industry has been dealt a very tough hand over the past 2 years and we have been fortunate enough to partner with MasterCorp as we navigate these unprecedented times.

The labor challenges in our area were compounded as Covid impacts were felt far and wide. MasterCorp was able to pivot in an effort to provide the necessary labor as we maintain high occupancy year-round. This partnership is highly valued, and we truly would not be where we are today without the support, communication, and collaborative efforts of this relationship.

S. Chitwood – Resort Manager, Bluegreen Vacations Corporation

Your Trusted Avendra-Approved Partner for Superior Hospitality Services

MasterCorp is proud to be an Avendra-Approved vendor, providing premier housekeeping and janitorial services to hotels and resorts across North America. This collaboration grants Avendra’s clients seamless access to our industry-leading solutions, designed to enhance operational efficiency and elevate guest satisfaction.

With over 40 years of experience, we offer comprehensive housekeeping, day and night cleaning, and kitchen sanitation services, ensuring properties maintain the highest standards of cleanliness. As a trusted supplier partner, MasterCorp simplifies operations, allowing hoteliers to focus on delivering exceptional guest experiences.

Partner with MasterCorp for reliable, high-quality hospitality solutions.

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