Outsourcing your housekeeping services to a professional partner like MasterCorp has many benefits when it comes to offering additional management and oversight to cleaning and related tasks, even if you are only brining on a small group to help supplement your team or do preliminary deep cleans before the busy season starts. While some hospitality providers may be hesitant about relinquishing control over such a critical aspect of their business, there is proof that it can ultimately help streamline operations and increase guest satisfaction in the long run.
Scalability: Outsourcing housekeeping services to a third-party provider allows hotels to scale their housekeeping services based on demand. Whether it’s a sudden surge in bookings or a planned peak season, outsourcing providers can quickly adjust their workforce to meet the increased workload.
Professional Expertise: Housekeeping service providers specialize in efficient and thorough cleaning as well as specialty cleaning procedures. Their staff is trained in industry best practices, ensuring a high standard of cleanliness and hygiene in every room.
Flexible Staffing: Instead of dealing with the challenges of hiring and managing additional in-house staff for the peak season, outsourcing with professional provides like MasterCorp gives hotels and resorts time back to focus on their business, as third-party often recruits its own housekeeping teams.
Cost Efficiency: Outsourcing can be a cost-effective solution compared to hiring and training additional in-house staff. It eliminates equipment and uniform costs, as well as money spent on recruiting resources, and housekeeping inventory.
Focus on Core Competencies: By outsourcing non-core functions like housekeeping, hotel management can redirect their focus and resources toward improving guest services, marketing, and overall guest experience.
Implementing a Housekeeping Strategy That’s A Step Above The Rest!
While outsourcing can significantly alleviate the challenges of peak season rush, it’s essential to integrate it into a streamlined housekeeping strategy that will not only expedite housekeeping operations, but also the workload for other departments as well! at Here are some key steps to ensure a seamless and efficient housekeeping operation during peak seasons:
- Prioritize Tasks: Identify critical tasks and prioritize them based on guest needs. This ensures that essential cleaning and maintenance activities are completed efficiently. MasterCorp employs expert oversight in the form of our seasoned housekeeping managers to handle these tasks, so hotel managers have more time to focus on guests.
- Real-time Monitoring: Implement technology solutions that enable real-time monitoring of housekeeping activities. For MasterCorp, we have our Award-winning MasterMind mobile App that allows us to update schedules, and view progress in real time, ensuring a smooth workflow.
- Cross-Training Staff: Cross-train housekeeping staff to handle various tasks. This flexibility enables a more dynamic response to changing demands and ensures that no single point of failure disrupts operations. MasterCorp’s housekeeping staff are equipped to handle any emergency or cleanliness scenario that could potentially disrupt your operations.
- Regular Training and Quality Checks: Even with outsourcing, conduct regular training sessions and quality checks to ensure that the cleaning standards align with the hotel’s brand and guest expectations. MasterCorp employs a training program where Associates get a mandatory two weeks of hands-on learning in our proprietary cleaning processes, chemicals, equipment, and safety procedures. Additionally, we have a dedicated Quality Assurance team to monitor cleanliness levels, conduct inspections and maintain your housekeeping standards.
- Communication is Key: Maintain open lines of communication between in-house staff and outsourcing partners. Clear communication channels help in addressing any issues promptly and maintaining a cohesive housekeeping operation. MasterCorp has executives available 24/7 to field your requests, update contracts, and see to your business needs.
The MasterCorp Advantage
The peak season rush in the hospitality industry demands proactive measures to maintain high standards of cleanliness and guest satisfaction. Outsourcing housekeeping services emerges as a practical and effective solution, offering scalability, professional expertise, and cost efficiency. By integrating outsourcing into a comprehensive housekeeping strategy, hotels can navigate peak seasons with confidence, providing guests with a comfortable and enjoyable stay! Interested? Request a proposal with MasterCorp TODAY!