Your Full-Service Partner

Women cleaning sink

Your Full-Service Partner

women cleaning sink

Your Full-Service Partner

As the Hospitality Service Leader®, we offer best-in-class housekeeping, maintenance, floor care, laundry and, commercial services tailored to the needs of your business and your property. Although cleanliness and disinfection are our core deliverables, we bring so much more. We assume the responsibility from staffing to auditing, delivering new technologies, effective training, and overall better performance.

Our People

The potential of a company is measured not so much in what it has accomplished as in the quality of its people. Even considering MasterCorp’s inspiring story of success through the years, we know the strength of our future is in our exceptional people providing hospitality services.

Our Process

A systematic approach to each job, ensures consistent results and frees up our teams to focus on details. Every Associate is trained with the program and materials to keep the process running flawlessly and which allows us to inspect every site using the same quality standards.

Our 7 STEPS PROCESS™ is a fine-tuned, systematic approach for delivering consistent cleans efficiently and on time. Our certified trainers teach the process to staff from their first day on the job.

This system ensures that all sites are kept clean and well maintained and that spaces show no evidence of prior occupancy. Inspectors can fix any issues they find and retrain staff on the spot, as needed.

Frequent, unannounced service audit inspections are conducted at every property. The inspection follows a thorough checklist that drives accountability.

Our Partner

As your services partner, we are on your team. We embrace your culture, fly your banners, care for your people. We take care of recruiting, training, and supervision, so you can continue to focus on growing your business.

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Staffing & HR

MasterCorp assumes responsibility for staffing all hospitality services positions, which includes forecasting staffing levels, recruiting an accurate number of staff, and handling pre-boarding, new hire orientation, and other HR issues, as well.

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Technology

MasterMind™ is our customized application that streamlines virtually all administrative elements of hospitality services management. Staff can report completed tasks and receive individual assignments in real time by smart phone.

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Corporate Support

We support all our services with HR, technology, purchasing power, recruiting, training, branding, and management oversight, greatly elevating the standard of hospitality operations without significantly impacting the budget.

Check Out Our Latest Blog Articles!

  • MasterCorp Welcomes the Myrtle Beach Oceanfront Resort to Our Portfolio

    MasterCorp Welcomes the Myrtle Beach Oceanfront Resort to Our Portfolio

    MasterCorp Welcomes the Myrtle Beach Oceanfront Resort to Our Portfolio The team at MasterCorp is overjoyed to announce a significant expansion in our partnership with Holiday Inn Club Vacations—the opening of the Myrtle Beach Oceanfront Resort. As a brand-new addition, this flagship property not only enriches our robust portfolio but also serves as a bright…

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  • MasterCorp Returns to Hill Country Resort at Canyon Lake in Texas!

    MasterCorp Returns to Hill Country Resort at Canyon Lake in Texas!

    MasterCorp Returns to Hill Country Resort at Canyon Lake in Texas! Orlando, FL – MasterCorp is thrilled to announce its return to Canyon Lake, Texas! After a brief pause, MasterCorp is back to deliver exceptional housekeeping services, ensuring guests experience the epitome of comfort and cleanliness during their stay. Having previously served this property until…

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  • How Can MasterCorp Help You Create Allergy-Friendly Rooms Through Superior Cleaning and Allergen Management?

    How Can MasterCorp Help You Create Allergy-Friendly Rooms Through Superior Cleaning and Allergen Management?

    How Can MasterCorp Help You Create Allergy-Friendly Rooms Through Superior Cleaning and Allergen Management? In the hospitality industry, every detail plays a pivotal role in maintaining your cleanliness standards and ensuring guest satisfaction. It takes a keen understanding of industry changes as well as enhanced cleaning solutions to tackle the unique challenges that could arise…

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