Your Full-Service Partner
We offer best-in-class housekeeping, maintenance, floor care, laundry and, commercial services tailored to the needs of your business and your property. Although cleanliness and disinfection are our core deliverables, we bring so much more. We assume the responsibility from staffing to auditing, delivering new technologies, effective training, and overall better performance.
As the Hospitality Service Leader®, we offer best-in-class housekeeping, maintenance, floor care, laundry and, commercial services tailored to the needs of your business and your property. Although cleanliness and disinfection are our core deliverables, we bring so much more. We assume the responsibility from staffing to auditing, delivering new technologies, effective training, and overall better performance.
Our People
The potential of a company is measured not so much in what it has accomplished as in the quality of its people. Even considering MasterCorp’s inspiring story of success through the years, we know the strength of our future is in our exceptional people providing hospitality services.
RECRUITING
Great ‘people’ companies attract great people. We interview for staff and leaders who have an affinity for hospitality services, and we provide them with a platform for growth in an environment of respect and appreciation.
TRAINING
Valuing our people begins with investing in the training they need to be successful at their jobs…and as they advance along a career path. From new hires to experienced Hospitality Managers, everyone receives job-related training.
EMPOWERING
Knowledge is empowering. By giving our people the training, they need to be successful, they grow in confidence and competence; they need less management and gain a greater sense of personal fulfillment in the work they do.
Our Process
Clean. Consistent. Upkept. On Time. Every Time.
A systematic approach to each job, ensures consistent results and frees up our teams to focus on details. Every Associate is trained with the program and materials to keep the process running flawlessly and which allows us to inspect every site using the same quality standards.
Proprietory Processes
Our 7 STEPS PROCESS™ is a fine-tuned, systematic approach for delivering consistent cleans efficiently and on time. Our certified trainers teach the process to staff from their first day on the job.
Inspection & Training
This system assures that all sites are kept clean and well maintained and that spaces show no evidence of prior occupancy. Inspectors can fix any issues they find and retrain staff on the spot, as needed.
Accountability
Frequent, unannounced service audit inspections are conducted at every property. The inspection follows a thorough checklist that drives accountability.
Our Partner
As your services partner, we are on your team. We embrace your culture, fly your banners, care for your people. We take care of recruiting, training, and supervision, so you can continue to focus on growing your business.
Staffing & HR
MasterCorp assumes responsibility for staffing all hospitality services positions, which includes forecasting staffing levels, recruiting an accurate number of staff, and handling pre-boarding, new hire orientation, and other HR issues, as well.
Technology
MasterMind™ is our customized application that streamlines virtually all administrative elements of hospitality services management. Staff can report completed tasks and receive individual assignments in real time by smart phone.
Corporate Support
We support all our services with HR, technology, purchasing power, recruiting, training, branding, and management oversight, greatly elevating the standard of hospitality operations without significantly impacting the budget.